Vue+websocket+stompjs 实时监控坐席状态demo

安防监控ezhf 2019-06-21

由于是前后端分离的demo, 程序的后端我不管,我只负责把前端做好,这只是个demo, 还有很多不完善的地方。

2018-01-09新增:
后端的MQ事件结构现在也改了,该demo只能看看了。

html

<!DOCTYPE html>
<html lang="zh-cn">
<head>
    <meta charset="utf-8">
    <link href="http://cdn.bootcss.com/bootstrap/3.3.0/css/bootstrap.min.css" rel="stylesheet">
</head>
<body>

<table class="table" id="event-queue">
    <thead>
        <tr>
            <th>当前状态</th>
            <th>状态改变时间</th>
            <th>姓名</th>
            <th>工号</th>
            <th>分机号</th>
            <th>对方号码</th>
            <th>呼入数</th>
            <th>呼出数</th>
        </tr>
    </thead>
    <tbody>
        <tr v-for="item in eventQueue">
            <td>{{item.agentStatus | transAgentStatus}}</td>
            <td>{{item.agentStatusTime}}</td>
            <td>{{item.userName}}</td>
            <td>{{item.loginName}}</td>
            <td>{{item.deviceId}}</td>
            <td></td>
            <td></td>
            <td></td>
        </tr>
    </tbody>
</table>


    <script src="http://cdn.bootcss.com/vue/1.0.26/vue.js"></script>
    <script src="js/websocket-suport.min.js"></script>
    <script src="js/main.js"></script>
</body>
</html>

js

var tm = (function(){
    var App = function(){};
    var app = App.prototype;
    var config = {
        dest: 'http://xxx.xxx.xxx.xxx:58080/mvc/stomp',
        topic: '/topic/csta/namespace/testwdd2.com'
        // topic: '/topic/csta/device/[email protected]'
    };


    var eventQueue = [];
    var vm = new Vue({
        el:'#event-queue',
        data:{
            eventQueue: eventQueue
        }
    });

    Vue.filter('transAgentStatus', function(status){
        switch(status){
            case 'NotReady': return '未就绪';
            case 'WorkNotReady': return '话后处理状态';
            case 'Idle': return '就绪';
            case 'OnCallIn': return '呼入通话';
            case 'OnCallOut': return '呼出通话';
            case 'Logout': return '登出';
            case 'Ringing': return '振铃';
            case 'OffHook': return '摘机';
            case 'CallInternal': return '内部通话';
            case 'Dailing': return '外线已经振铃';
            case 'Ringback': return '回铃';
            case 'Conference': return '会议';
            case 'OnHold': return '保持';
            case 'Other': return '其他';
        }

        return '';
    });

    /**
     * [render description]
     * @Author   Wdd
     * @DateTime 2016-12-26T16:06:16+0800
     * @param    {[string]} tpl [模板字符串]
     * @param    {[object]} data [data对象]
     * @return   {[string]} [渲染后的字符串]
     */
    app.render = function(tpl,data){
        var re = /{{([^}]+)?}}/g;

        while(match = re.exec(tpl)){
            tpl = tpl.replace(match[0],data[match[1]] || '');
        }

        return tpl;
    };

    app.initWebSocket = function(dest, topic){
        dest = dest || config.dest;
        topic = topic || config.topic;

        var socket = new SockJS(dest);
        var ws = Stomp.over(socket);

        ws.connect({}, function(frame) {

            ws.subscribe(topic, function(event) {
                // var eventInfo = JSON.parse(event.body);
                app.handerEvent(JSON.parse(event.body));
            });
        }, function(frame) {

            console.log(frame);
            console.error(new Date() + 'websocket失去连接');
        });
    };

    /**
     * [findAgentIndex description]
     * @Author   Wdd
     * @DateTime 2016-12-28T10:34:13+0800
     * @param    {[string]} agentId [description]
     * @return   {[int]} [description]
     */
    app.findAgentIndex = function(agentId){
        for(var i = eventQueue.length - 1; i >= 0; i--){
            if(eventQueue[i].agentId === agentId){
                return i;
            }
        }

        return -1;
    };

    /**
     * [handerEvent 处理websocket事件]
     * @Author   Wdd
     * @DateTime 2016-12-28T10:33:03+0800
     * @param    {[object]} data [description]
     * @return   {[type]} [description]
     */
    app.handerEvent = function(data){
        if(data.eventType === 'CallEvent'){
            return;
        }
        if(!data.eventSrc){
            return;
        }

        var eventItem = {
            agentStatus: '',
            eventName: data.eventName,
            agentId: '',
            loginName: '',
            userName: '',
            deviceId: data.deviceId,
            agentStatusTime: ''
        };

        var agent = data.eventSrc.agent || '';

        if(agent){
            eventItem.agentId = agent.agentId;
            eventItem.loginName = agent.loginName;
            eventItem.userName = agent.userName;
            eventItem.agentStatus = agent.agentStatus;
            eventItem.agentStatusTime = agent.agentStatusTime;
        }
        // 针对登出事件的agentId在外层
        else if(data.agentMode){
            eventItem.agentStatus = data.agentMode;
            eventItem.agentId = data.agentId;
        }
        else if(data.agentStatus){
            eventItem.agentStatus = data.agentStatus;
        }

        if(!eventItem.agentId){
            return;
        }

        var itemIndex = app.findAgentIndex(eventItem.agentId);

        // 新的座席加入
        if(itemIndex === -1){
            eventQueue.push(eventItem);
        }
        // 更新已有座席的状态
        else{
            eventQueue[itemIndex].agentStatus = eventItem.agentStatus;
            eventQueue[itemIndex].agentStatusTime = eventItem.agentStatusTime;
            eventQueue[itemIndex].eventName = eventItem.eventName;
        }

    };


    return new App();
})();

打开控制台,输入tm.initWebsocket()后,websocket连接正常。
Vue+websocket+stompjs 实时监控坐席状态demo

之后坐席状态改变,可以看到有事件推送过来。
Vue+websocket+stompjs 实时监控坐席状态demo

看下整个页面:
Vue+websocket+stompjs 实时监控坐席状态demo

最后,这个小小的监控如果用jQuery写,也可以,不过就是太坑了,每次都要去找到Dom元素,再更新DOM,用了Vue这类的框架,页面的dom操作完全不用关心了,真是太舒服了。\(^o^)/

关于stomp的重连

程序后服务端使用RabbitMQ
这里我直接引用我的另一个项目的部分代码,这个没有使用SockJS, 直接使用浏览器原生的WebSocket。
重连的原理很简单,就是检测到断开时,去调用我的reconnectWs方法,这里我也做了重连的次数限制。

initWebSocket: function(callback, errorCallback) {
            callback = callback || function(){};

            if(ws && ws.connected){
                return;
            }

            Config.isManCloseWs = false;

            var url = Config.wsProtocol + Config.SDK + Config.eventPort + Config.eventBasePath + "/websocket";

            if(typeof WebSocket != 'function'){
                alert('您的浏览器版本太太太老了,请升级你的浏览器到IE11,或使用任何支持原生WebSocket的浏览器');
                return;
            }

            try{
                var socket = new WebSocket(url);
            }
            catch(e){
                console.log(e);
                return;
            }


            var wsHeartbeatId = '';

            ws = Stomp.over(socket);

            if(!Config.useWsLog){
                ws.debug = null;
            }

            ws.connect({}, function(frame) {

                Config.currentReconnectTimes = 0;

                var dest = Config.newWsTopic + env.loginId.replace(/\./g,'_');

                var lastEventSerial = '';

                ws.subscribe(dest, function(event) {
                    var eventInfo = {};

                    try{
                        eventInfo = JSON.parse(event.body);
                        delete eventInfo.params;
                        delete eventInfo._type;
                        delete eventInfo.topics;
                    }
                    catch(e){
                        console.log(e);
                        return;
                    }

                    if(lastEventSerial === eventInfo.serial){
                        util.error('Error: event repeat sent !');
                        return;
                    }
                    else{
                        lastEventSerial = eventInfo.serial;
                    }

                    if(Config.useEventLog){
                        util.debugout.log(' ' + JSON.stringify(eventInfo));
                    }

                    eventHandler.deliverEvent(eventInfo);
                });
                callback();

            }, function(frame) {
                // websocket upexpected disconnected
                // maybe network disconnection, or browser in offline
                // this condition will emit wsDisconnected event
                if(Config.isManCloseWs){return;}
                errorCallback();

                util.log(frame);
                util.error(new Date() + 'websocket disconnect');
                // clearInterval(wsHeartbeatId);

                if(Config.currentReconnectTimes < Config.maxReconnectTimes){
                    Config.currentReconnectTimes++;
                    util.reconnectWs();
                }
                else{
                    var errorMsg = {
                        eventName: 'wsDisconnected',
                        msg: 'websocket disconnect'
                    };
                    wellClient.ui.main({
                        eventName:'wsDisconnected'
                    });
                    util.debugout.log('>>> websocket disconnect');

                    wellClient.triggerInnerOn(errorMsg);
                }
            });
        },

        reconnectWs: function(){
            setTimeout(function(){
                util.log('>>> try to reconnect');
                util.debugout.log('>>> try to reconnect');
                util.initWebSocket(function(){},function(){});

            }, Config.timeout * 1000);
        },

参考

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kingwt / 0评论 2015-05-18